Delivery Policy

 

Delivery Time

Below you will find the estimated delivery time for all our shipments:

  • Once an order is placed, it takes 1 to 3 business days to process. Orders placed on weekdays are processed within one business day, while orders placed on Friday evening or weekends may take slightly longer.

  • Once your order has been processed, it will be shipped, and the estimated delivery time is 7 to 10 business days on average.

We strive to make the ordering and delivery process as smooth as possible for our customers. However, if you have any questions or concerns, please contact our customer service team.


Placing an Order

Ordering at Harrison & Hayes is straightforward. Simply go to the product page and add the desired item to your cart by clicking the "Add to Cart" button.

  • Ensure you have selected the correct variants before proceeding.

  • Once confirmed, click "Proceed to Checkout".

  • On the information page, enter your correct shipping details and verify all information before clicking "Continue to Shipping".


Shipping

On the Shipping page, you can verify your address details before proceeding.

  • We offer free shipping on all orders. As a token of appreciation for our customers, we cover all shipping and delivery costs.

  • Once verified, click "Continue to Payment".


Payment Options

At Harrison & Hayes, all payment transactions are SSL encrypted, ensuring a secure checkout experience. We accept:

  • Credit/Debit Cards (AMEX, Mastercard, Maestro, Visa)

  • PayPal

Once you have selected your payment method, click "Complete Order", and you will be redirected to your chosen payment provider. Follow the instructions to finalise your purchase. If you experience any issues, feel free to contact our customer support team.


Shipping Costs

We cover all shipping costs for every order. All our products are delivered directly to your door at no extra charge. There is also no minimum order requirement.


Shipping Process

Have you found the perfect look or accessory on our website? We aim to get it to you as quickly as possible!

To keep our prices competitive, we consolidate shipments and dispatch them in bulk once we reach the required volume. We appreciate your support in our efforts to create a more sustainable and eco-friendly world.


Important Notice

Like many other online stores, we may experience occasional delays due to high demand or unforeseen circumstances. Please keep this in mind when placing your order. We will do our best to dispatch your order as quickly as possible.

For urgent deliveries, please contact us via email, and our customer service team will assist you with the best solution.


Customs Duties & Import Taxes

Import Duties & Taxes for the UK and Other Countries

Products shipped internationally may be subject to import duties, taxes, and customs charges based on local regulations. These additional charges are not included in the product price or shipping cost and may be collected upon delivery.

Customers are responsible for ensuring compliance with their local import regulations. Harrison & Hayes is not liable for any additional costs incurred due to customs fees, duties, or taxes imposed by local authorities.

We recommend that customers check with their local customs office for more information on applicable fees before placing an order.

For further assistance, contact info@harrisonandhayes.co.uk .