Terms of Use

SUMMARY

This website is operated by Harrison & Hayes. Throughout the site, the terms "we," "us," and "our" refer to Harrison & Hayes. We provide this website, including all information, tools, and services, subject to your acceptance of the terms, conditions, policies, and notices outlined here.

By accessing our website and/or purchasing from us, you agree to these Terms of Use (“TOS”), including any additional terms and policies referenced herein. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

If you do not agree to these Terms of Use, you may not access the website or use any services. Any new features or tools added to our store will also be subject to these terms. The most current version of the Terms of Use is available on this page, and we reserve the right to modify them at any time.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are of legal age in your country or have parental consent for minors using this site.

You may not use our products for illegal or unauthorised purposes, nor violate any laws (including copyright laws) in your jurisdiction.

You must not transmit any malicious code, viruses, or worms. Any violation of these terms will result in immediate termination of services.

SECTION 2 – GENERAL TERMS

We reserve the right to refuse service to anyone at any time for any reason.

Your content (excluding payment information) may be transferred unencrypted across networks. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that information on this site is accurate, complete, or up to date. The material provided is for general information only and should not be solely relied upon.

We reserve the right to modify content at any time but are not obligated to update any information. You are responsible for monitoring changes.

SECTION 4 – CHANGES TO SERVICE AND PRICES

Prices are subject to change without notice.

We reserve the right to modify or discontinue any service or product without notice and are not liable for any related impact.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services may only be available online and in limited quantities. Returns or exchanges are subject to our Return Policy.

We aim to display product colours and images accurately but cannot guarantee your screen’s display is exact.

We may limit sales to individuals, regions, or jurisdictions on a case-by-case basis and reserve the right to discontinue any product at any time.

All products are shipped directly from our supplier in China. Customs duties and import taxes are the responsibility of the customer.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit quantities per person, household, or order.

If an order is modified or cancelled, we may attempt to notify you via email, billing address, or phone number provided.

You agree to provide accurate and up-to-date account and payment information.

SECTION 6.1 – RESPONSIBILITY FOR TAX CODES (RFC – MEXICO ONLY)

For Mexican customers, you must provide a valid RFC when placing an order for tax invoice purposes. Harrison & Hayes is not responsible for errors in provided RFC details.

Ensure accuracy before completing your order, as modifications are not possible later. If we detect an incorrect RFC, we will contact you, but you must place a new order with correct details before cancellation of the original order.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not monitor or control.

You acknowledge that we provide such tools “as is” and “as available” without warranties. We are not liable for your use of these tools.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, and services may include materials from third parties.

We are not responsible for external websites or their content. Use them at your own risk.

SECTION 9 – USER COMMENTS AND FEEDBACK

If you submit comments, suggestions, or other content, you agree that we may use them without restriction.

We may monitor, edit, or remove content we find offensive or unlawful.

You agree that your comments will not contain defamatory, illegal, abusive, or obscene material, nor contain malware.

Any customs duties or import taxes are not included in the product price and remain the responsibility of the customer.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We may correct errors in product descriptions, pricing, promotions, or shipping details and reserve the right to cancel affected orders.

SECTION 12 – PROHIBITED USES

You may not use this site for:

  • Unlawful purposes

  • Violating laws

  • Infringing intellectual property

  • Harassment, abuse, or discrimination

  • False information

  • Spreading malware

  • Collecting others’ personal data

  • Spam, hacking, or disrupting security

We reserve the right to terminate service for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES

We do not guarantee uninterrupted, error-free service.

We provide the Service and products “as is” without warranties and are not liable for damages arising from their use.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold Harrison & Hayes, its partners, and employees harmless from claims arising from your violation of these Terms.

SECTION 15 – SEVERABILITY

If any provision is deemed unlawful, the remaining provisions remain valid.

SECTION 16 – TERMINATION

These Terms remain in effect until terminated by either party.

We may terminate this agreement at any time if you violate any terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the full agreement between you and Harrison & Hayes, superseding prior agreements.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS

You can review the latest version of these Terms at any time. We may update them, and continued use of the site constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms should be directed to info@harrisonandhayes.co.uk .