Privacy Policy

PRIVACY RIGHTS & POLICIES OF HARRISON & HAYES

1) INFORMATION ON DATA COLLECTION AND CONTACT DETAILS OF THE DATA CONTROLLER

1.1

We appreciate your visit to our website and your interest. Below, we inform you about the handling of your personal data when using our website. Personal data refers to any data that can personally identify you.

1.2

The data controller for this website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, is Harrison & Hayes. Contact details for data processing inquiries: info@harrisonandhayes.co.uk .

1.3

For security reasons and to protect the transmission of personal data and other confidential content (such as orders or inquiries to the data controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the "https://" prefix and the padlock symbol in your browser.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

If you use our website for informational purposes only, meaning you do not register or provide information, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary to display the site:

  • The website visited

  • Date and time of access

  • Amount of data transferred (in bytes)

  • Source/reference from which you accessed the site

  • Browser used

  • Operating system used

  • IP address used (if applicable: anonymised)

Processing is carried out in accordance with Article 6(1)(f) UK GDPR based on our legitimate interest in improving the stability and functionality of our website. Data will not be transferred or used otherwise. However, we reserve the right to review server log files if there are concrete indications of unlawful use.

3) COOKIES

To make our website more user-friendly and enable certain functionalities, we use cookies. These are small text files stored on your device. Some cookies are deleted at the end of your browsing session (session cookies), while others remain on your device and allow us or our partners (third-party cookies) to recognise your browser on your next visit.

If cookies process personal data, this is done in accordance with Article 6(1)(b) UK GDPR (necessary for contract fulfilment) or Article 6(1)(f) UK GDPR (legitimate interest in providing a user-friendly experience).

You can configure your browser to notify you about cookies and decide whether to accept them or block them altogether. Blocking cookies may limit website functionality.

4) CONTACT

When you contact us (via contact form or email), your personal data is collected and stored solely for responding to your inquiry and for administrative purposes. The processing of this data is based on our legitimate interest in responding to your request under Article 6(1)(f) UK GDPR. If the contact leads to a contract, Article 6(1)(b) UK GDPR applies.

Your data will be deleted once your inquiry is fully resolved unless legal retention requirements apply.

5) DATA PROCESSING FOR ACCOUNT CREATION & ORDER PROCESSING

Personal data will be collected and processed in accordance with Article 6(1)(b) UK GDPR if you provide it for contract fulfilment or account creation. Your data will be stored and used only for processing orders.

After contract completion or account deletion, your data will be locked for tax and commercial retention periods and deleted once these periods expire unless further processing is required by law or consented to separately.

6) USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Email Newsletter Subscription

If you subscribe to our email newsletter, we will send you updates on our latest offers. The only required information is your email address. Subscription is via double opt-in, meaning we will send a confirmation email requesting you to verify your subscription.

Your consent is given under Article 6(1)(a) UK GDPR. You may unsubscribe at any time using the link in the newsletter or by contacting us at info@harrisonandhayes.co.uk .

6.2 Marketing Emails for Existing Customers

If you have provided your email during a purchase, we may send you marketing emails about similar products under Article 6(1)(f) UK GDPR. You may opt out at any time without incurring additional costs.

7) DATA PROCESSING FOR ORDER HANDLING

Your personal data will be shared with the delivery service provider for shipment purposes and with the payment service provider for transaction processing under Article 6(1)(b) UK GDPR.

8) SOCIAL MEDIA INTEGRATION

We use Facebook, Instagram, and Google social plugins in a way that does not establish direct connections with their servers unless you manually activate them. For more details on their privacy policies:

9) ONLINE MARKETING & ANALYTICS

We use Google Analytics to analyse user behaviour under Article 6(1)(f) UK GDPR. You can opt out by installing this plugin:
https://tools.google.com/dlpage/gaoptout

We also use Facebook Pixel to track ad performance. This requires explicit consent under Article 6(1)(a) UK GDPR and can be withdrawn anytime.

10) RIGHTS OF THE DATA SUBJECT

Under UK GDPR, you have the following rights regarding your personal data:

  • Right to access (Article 15 UK GDPR)

  • Right to rectification (Article 16 UK GDPR)

  • Right to erasure ('right to be forgotten') (Article 17 UK GDPR)

  • Right to restriction of processing (Article 18 UK GDPR)

  • Right to data portability (Article 20 UK GDPR)

  • Right to object (Article 21 UK GDPR)

  • Right to withdraw consent (Article 7(3) UK GDPR)

  • Right to lodge a complaint with the ICO (Article 77 UK GDPR)

For inquiries or requests, contact info@harrisonandhayes.co.uk .

11) DATA RETENTION PERIOD

Personal data is stored based on UK legal retention periods. After expiration, data is deleted unless further processing is legally required.

12) CHANGES TO THIS PRIVACY POLICY

Harrison & Hayes reserves the right to update this policy at any time. Changes take effect immediately upon publication. We recommend reviewing this policy regularly for updates.

13) THIRD-PARTY DATA SHARING

We may share your data with selected third-party service providers for payment processing and delivery services in compliance with UK GDPR.

14) DATA SECURITY

We take appropriate technical and organisational security measures to protect your data against loss, destruction, unauthorised access, modification, or disclosure.

15) CONTACT FOR DATA PROTECTION

If you have any questions about this privacy policy or how your data is handled, please contact info@harrisonandhayes.co.uk .